Frequently asked questions

We aim to get your test results to you as quickly as possible.

ECG reports from a senior cardiologist can be available within 20 minutes

We send blood samples to a nearby private laboratory, and you can expect results within 24 hours. We’ll always schedule a follow-up appointment to discuss them with you.

We don’t offer specific pregnancy services such as scans or monitoring. However, we can help you with acute conditions such as colds, urine infections, and minor injuries in pregnancy.

No, booking a private GP appointment will not affect your NHS care. You’re free to see any healthcare provider you choose, be they NHS or private. However, it’s important to stay registered with an NHS GP. We always recommend sharing private consultation notes with your NHS GP so they retain a complete picture of your healthcare.

Our focus is on urgent care for immediate needs and acute illness.

We are unable to provide care for chronic medical conditions, such as asthma, hypertension and diabetes. This is because we do not have access to NHS notes and are therefore unable to see your current or prior care plan. We also respect your GP’s ongoing management plan.

However, if you experience an acute deterioration in your symptoms, such as an increased difficulty breathing with asthma, we can help you straight away. You can book an appointment for the same day, or whenever suits you best.

Booking an urgent appointment with us is easy – book online or call us on 01903 32 20 20.

Our lines are open from 8:30am to 6pm Monday to Friday, and from 8:30am to 2pm on Saturdays, with appointments available from 9am.

We will schedule your appointment on the same day, at a time convenient to you. In less urgent cases we can also arrange appointments for a later date, whichever suits you best.

No, we are by appointment only. This enables us to provide you with the best possible care experience. We always have same day appointments available for urgent medical matters.

Unfortunately, we do not currently have x-ray facilities at MediCentre Sussex. However, we are able to refer you to a local private hospital your imaging needs and will arrange a follow-up appointment to review the results with you.

Yes. One of our senior clinicians at MediCentre Sussex, Dr Zain Haider, is a sports physician alongside his status as an accredited GP, member of the Royal College of General Practice, and Consultant in Emergency Medicine.

Dr Haider has extensive experience in offering expert advice and treatment to elite athletes.

Alongside his work at MediCentre Sussex, Dr Haider is the Club Doctor at AFC Wimbledon and acts as immediate care lead across a range of professional sports, including motorsports. rugby, lacrosse, and other sporting events at the international, national, club, professional and amateur level.

Dr Haider is here to offer you his expertise and guidance to help you on the road to recovery.

We are looking for pathogens (usually bacteria) which cause urinary tract infections, along with resistance genes which indicate that specific antibiotics may not work.

By identifying the pathogen which is causing your infection and eliminating any antibiotics it is resistant to, we can give you more effective treatment and a quicker recovery.

Please note that we will provide you with a sterile container to collect your sample. You will receive your results within 48 hours.

We aim to get your test results to you as quickly as possible, for example:

• Standard urine analysis results will be available within 48 hours, with specialised urine test results taking up to 72 hours.
• ECG reports from a senior cardiologist can be available within 20 minutes.
• We send blood samples to a nearby private laboratory, and you can expect most results within 24 hours. Please note that specialised blood tests, including cancer screening, may take up to 6 weeks.

We will always schedule a follow-up appointment to discuss the results with you.

Unfortunately, we do not currently have x-ray facilities at MediCentre Sussex. However, we can often manage suspected broken bones acutely without imaging. We are able to refer you to a local private hospital for your imaging needs and will arrange a follow-up appointment to review the results with you or review you to an orthopaedic surgeon as required.

Charges for referrals and consultation appointments can be found in our price list.

Booking an appointment with us is easy – book online or call us on 01903 32 20 20.

Our lines are open from 8:30am to 6pm Monday to Friday, and from 8:30am to 2pm on Saturdays, with appointments available from 9am.

We offer same-day appointments, or we’ll work with you to find the earliest available time that suits you.

If you need a follow-up appointment, this must be booked during your initial visit, otherwise it will be charged as a new consultation.

You will be charged for your initial consultation, and for any additional treatments or services required. We will discuss the costs with you beforehand.

Check out our pricing list.

We will discuss your symptoms and all aspects of your health and medical history to determine whether HRT is the right approach for you.

There are several options that we can discuss to help manage your symptoms to help you feel well and more like yourself again.

We can advise on, and prescribe, a range of contraceptive options, including pills and patches.

We will talk through the options to help you make the right choice for your needs.

Yes. If needed, we can refer you for further diagnostic tests or investigations either through the NHS, or privately if you prefer.

Appointments for health reviews must be pre-booked.

Booking a health review with us is easy – book online or call us on 01903 32 20 20.

Our lines are open from 8:30am to 6pm Monday to Friday, and from 8:30am to 2pm on Saturdays, with appointments available from 9am.

Your health review will take 40 minutes, although, in some circumstances, follow up appointments may be required for tests or test results.

We will be able to review some test results straight away. For blood tests and other samples, we send them to a nearby laboratory and you’ll get those results within 24 hours, although some specialised tests may take longer to analyse. If a follow-up appointment is needed, this will be booked during your review, to coincide with when results are expected.

Some of our health review include the option for genetic testing to identify whether you have an increased risk of developing certain conditions, such as cancer and heart disease.

Making the decision to have a genetic test is difficult. You should carefully weigh up the advantages and disadvantages. You may wish to book a pre-review consultation to discuss this with us or we can recommend counsellors you can speak to.

Vaccinations are on an appointment-only basis. Appointments must be made and paid for in advance to allow us time to order and take delivery of the required vaccine, as we don’t keep all vaccines in stock. Payments for vaccine orders are non-refundable.

Please call us on 01903 32 20 20 to book your appointment or to check if we can offer vaccinations which are not listed.

If a course of vaccinations is required, we can either book all the appointments during your initial phone call, or once your first dose has been administered.

It’s best to book your travel vaccination appointment well in advance, ideally 8 to 12 weeks before you travel. Some vaccines need multiple doses over a few weeks for full protection. This way, you’re fully covered and ready to go.

Call us on 01903 32 20 20 to make an appointment to discuss your vaccination requirements with one of our clinicians.

If you have it, please bring your vaccination history with you to your appointment.

The cost of vaccinations depends upon the vaccine and the number of doses required.

Check out our full pricing list.

Yes, from babies to adults, we can advise and administer the necessary vaccinations based on your concerns and needs. We provide vaccinations for all age groups, ensuring that you and your child get the protection you need for travel, work, school, or general wellbeing.

Booking an appointment with us is easy – book online or call us on 01903 32 20 20.

Our lines are open from 8:30am to 6pm Monday to Friday, and from 8:30am to 2pm on Saturdays, with appointments available from 9am.

We offer same-day appointments, or we’ll work with you to find the earliest available time that suits you.

If you need a follow-up appointment, this must be booked during your initial visit, otherwise it will be charged as a new consultation.

Mounjaro is a prescription weight loss medication, administered using a pre-filled injection pen once a week. Mounjaro can be injected under the skin of the stomach, thigh or upper arm.

It contains the active ingredient tirzepatide, which acts on two naturally occurring hormones in the intestine: glucose-dependent insulinotropic polypeptide (GIP) and GLP-1 (glucagon-like peptide-1).

Tirzepatide increases the body’s secretion of, and sensitivity to, insulin.

The active ingredient in Mounjaro is an agonist, which means it mimics the action of the hormones, GLP-1 and GIP, which regulate appetite, blood sugar levels and digestion.

Mounjaro helps patients to feel full sooner after eating and suppresses appetite.

Mounjaro also slows digestion, helping patients feel fuller for longer and reducing their overall food intake.

Mounjaro has been approved for patients with type-2 diabetes, and for obese or overweight patients in the UK by the Medicines and Health Regulatory Agency (MHRA).

During your initial 40 minute consultation, we will take a blood test to obtain your baseline results. We will then go through the NICE checklists to ensure that Mounjaro weight loss injections are the right approach for you.

We will discuss any potential side-effects with you and any contraindications, to ensure that you are fully informed.

You will have the reassurance of our close monitoring throughout your treatment.